Last Updated: August 26, 2024
INTRODUCTION
Trend Health Partners, LLC (“TREND” (which includes its affiliated entities)) is committed to protecting the privacy and security of your personal information. This online privacy notice sets forth our policies with respect to the collection, storage, usage, and disclosure of your personal information in connection with this site, our products and services, and your interactions with us. Our products and services include software applications known as “CAVO” and “TrendConnect” (“the application”), which may be operated by us or our affiliates.
If you have any questions about this policy, please contact our Privacy Office via e-mail at privacy@trendhealthpartners.com or call toll-free (888) 272-4224.
WHAT IS PERSONAL INFORMATION?
This privacy notice applies to information about an identified or identifiable individual, including (1) any information that can be used to distinguish or trace an individual’s identity, such as name, social security number, date and place of birth, mother’s maiden name, or biometric records; and (2) any other information that is linked or linkable to an individual, such as medical, educational, financial, and employment information (“Personal Information”). Different laws may have specific definitions for “Personal Information,” which could also be referred to as “personal data,” “personally identifiable information,” or similar terms.
WHAT INFORMATION DO WE COLLECT?
With respect to users and others who request or obtain access to the application, we collect a limited amount of Personal Information, including names, addresses, telephone numbers, and e-mail addresses and other information required to access or use the application or provided by the user in connection with their access to or use of the application.
When visiting websites owned or operated by TREND, such as the two websites mentioned above, through TREND’s servers we automatically record certain other information including, but not limited to, your domain name, the IP address from which you entered our site, your browser type, version, and language, the pages you visit on our site, the duration of your site page sessions, and the date and time of your request(s). We also collect the information described, below, where we talk about cookies.
When You access our sites, products, or services by or through a mobile device, we may collect certain information, such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.
WHEN DO WE COLLECT PERSONAL INFORMATION?
We collect Personal Information from you when:
You complete and submit an online form at http://www.trendhealthpartners.com, such as a ‘Request a Demo’ form or a Job Application form.
You register for use of the application by completing a User Access Request form.
You access and use the application.
You visit and interact with the websites we own or operate
You communicate with our product and service support staff
HOW DO WE USE AND DISCLOSE YOUR INFORMATION?
We utilize your Personal Information for our business purposes. We use the information collected to provide, maintain, and support our products and services and to facilitate customer service requests, and we may follow up with you on product and service inquiries you make via phone or email. We may also use Personal Information to send periodic emails to application users regarding their account or with announcements related to the application, to manage application registrations and user accounts, for the performance of our agreements and contracts, in connection with requests of law enforcement and legal authorities, to contact and provide information to users and others who’ve provided Personal Information to us, and to manage your requests. We may use your Personal Information to comply with a legal obligation, to protect and defend our rights, personnel, property, assets, or resources, to prevent or investigate possible wrongdoing in connection with our sites, products, or services, to protect the personal safety of users of our products and services or the public, and to protect against legal liability. We will never send you any unsolicited marketing, e-mails, or “spam”.
We may use and disclose your Personal Information as described in the following table:
Categories of Personal Information Collected in the Preceding 12 Months | Categories of Sources from which the Personal Information is Collected | Business or Commercial Purpose for Collecting the Personal Information |
Identifiers such as a real name, alias, signature, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, telephone number, account name, social security number, driver’s license number, passport number, state identification card number, or other similar identifiers | Directly from you; analytics tools; our corporate affiliates; publicly available databases; and other third-party sources | To contact or identify You; to provide, maintain, support, improve, or monitor and analyze the use of Our products and services; to manage your account; for the performance of a contract with You; to manage, process, or attend to Your requests; to provide You with news, offers, or information; for corporate business needs such as mergers, acquisitions, and other business transfers and employment-related purposes; to comply with law or other legal obligations; to protect and defend Our rights or property; to prevent or investigate possible wrongdoing in connection with our products or services; to protect the personal safety of users of Our products and services; to protect against legal liability |
Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies | Directly from you; analytics tools; our corporate affiliates; publicly available databases; and other third-party sources | To provide, maintain, support, improve, or monitor and analyze the use of Our products and services; to manage your account; for the performance of a contract with You; to manage, process, or attend to Your requests; to provide You with news, offers, or information; for corporate business needs such as mergers, acquisitions, and other business transfers; to comply with law or other legal obligations; to protect and defend Our rights or property; to prevent or investigate possible wrongdoing in connection with our products or services; to protect the personal safety of users of Our products and services; to protect against legal liability |
Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website application, or advertisement | Analytics tools; our corporate affiliates; publicly available databases; and other third-party sources | To contact or identify You; to provide, maintain, or improve, or monitor and analyze the use of Our products and services; to manage your account; for the performance of a contract with You; to manage or process Your requests; to provide You with news, offers, or information; for corporate business needs such as mergers, acquisitions, and other business transfers; to comply with law or other legal obligations; to protect and defend Our rights or property; to prevent or investigate possible wrongdoing in connection with our products or services; to protect the personal safety of users of Our products and services; to protect against legal liability |
Geolocation data | Directly from you; analytics tools; our corporate affiliates; publicly available databases; and other third-party sources | To contact or identify You; to provide, maintain, support, improve, or monitor and analyze the use of Our products and services; to manage your account; to manage, process, or attend to Your requests; to provide You with news, offers, or information; for corporate business needs such as mergers, acquisitions, and other business transfers; to comply with law or other legal obligations; to protect and defend Our rights or property; to prevent or investigate possible wrongdoing in connection with our products or services; to protect the personal safety of users of Our products and services; to protect against legal liability |
Contents of mail, email, and text messages | Directly from you; our corporate affiliates; publicly available databases; and other third-party sources | To contact or identify You; to provide, maintain, support, improve, or monitor and analyze the use of Our products and services; to manage your account; for the performance of a contract with You; to manage, process, or attend to Your requests; to provide You with news, offers, or information; for corporate business needs such as mergers, acquisitions, and other business transfers and employment-related purposes; to comply with law or other legal obligations; to protect and defend Our rights or property; to prevent or investigate possible wrongdoing in connection with our products or services; to protect the personal safety of users of Our products and services; to protect against legal liability |
Audio, electronic, visual, thermal, olfactory, or similar information | Directly from you; our corporate affiliates; and other third-party sources | To contact or identify You; to provide, maintain, support, improve, or monitor and analyze the use of Our products and services; to manage your account; for the performance of a contract with You; to manage, process, or attend to Your requests; to provide You with news, offers, or information; for corporate business needs such as mergers, acquisitions, and other business transfers and employment-related purposes; to comply with law or other legal obligations; to protect and defend Our rights or property; to prevent or investigate possible wrongdoing in connection with our products or services; to protect the personal safety of users of Our products and services; to protect against legal liability |
Professional or employment-related information | Directly from you; our corporate affiliates; publicly available databases; and other third-party sources | To contact or identify You; to provide, maintain, support, improve, or monitor and analyze the use of Our products and services; to manage your account; for the performance of a contract with You; to manage, process, or attend to Your requests; to provide You with news, offers, or information; for corporate business needs such as mergers, acquisitions, and other business transfers and employment-related purposes; to comply with law or other legal obligations; to protect and defend Our rights or property; to prevent or investigate possible wrongdoing in connection with our products or services; to protect the personal safety of users of Our products and services; to protect against legal liability |
Education information, defined as information that is not publicly available personally identifiable information as defined in the Federal Family Educational Rights and Privacy Act | Directly from you; our corporate affiliates; and other third-party sources | To contact or identify You; to provide, maintain, support, improve, or monitor and analyze the use of Our products and services; to provide You with news, offers, or information; for corporate business needs such as mergers, acquisitions, and other business transfers and employment-related purposes; to comply with law or other legal obligations; to protect and defend Our rights or property; to prevent or investigate possible wrongdoing in connection with our products or services; to protect against legal liability |
Insurance policy number, account log-in, financial account, debit card, or credit card number, or any other financial information | Directly from you; our corporate affiliates; publicly available databases; and other third-party sources | To contact or identify You; to provide, maintain, support, improve, or monitor and analyze the use of Our products and services; to manage your account; for the performance of a contract with You; to manage, process, or attend to Your requests; to provide You with news, offers, or information; for corporate business needs such as mergers, acquisitions, and other business transfers and employment-related purposes; to comply with law or other legal obligations; to protect and defend Our rights or property; to prevent or investigate possible wrongdoing in connection with our products or services; to protect the personal safety of users of Our products and services; to protect against legal liability |
Characteristics of protected classifications under California or federal law, such as age or marital status | Directly from you; analytics tools; our corporate affiliates; publicly available databases; and other third-party sources | To contact or identify You; to provide, maintain, support, improve, or monitor and analyze the use of Our products and services; to manage your account; for the performance of a contract with You; to manage, process, or attend to Your requests; to provide You with news, offers, or information; for corporate business needs such as mergers, acquisitions, and other business transfers and employment-related purposes; to comply with law or other legal obligations; to protect and defend Our rights or property; to prevent or investigate possible wrongdoing in connection with our products or services; to protect the personal safety of users of Our products and services; to protect against legal liability |
Racial or ethnic origin, religious or philosophical beliefs, or union membership | Directly from you; analytics tools; our corporate affiliates; publicly available databases; and other third-party sources | To contact or identify You; to provide, maintain, support, improve, or monitor and analyze the use of Our products and services; to manage your account; for the performance of a contract with You; to manage, process, or attend to Your requests; to provide You with news, offers, or information; for corporate business needs such as mergers, acquisitions, and other business transfers and employment-related purposes; to comply with law or other legal obligations; to protect and defend Our rights or property; to prevent or investigate possible wrongdoing in connection with our products or services; to protect the personal safety of users of Our products and services; to protect against legal liability |
Genetic data | N/A | N/A |
Biometric information | N/A | N/A |
Health or medical information, health insurance information, or physical characteristics or description | Directly from you; analytics tools; our corporate affiliates; publicly available databases; and other third-party sources | To contact or identify You; to provide, maintain, support, improve, or monitor and analyze the use of Our products and services; to manage your account; for the performance of a contract with You; to manage, process, or attend to Your requests; to provide You with news, offers, or information; for corporate business needs such as mergers, acquisitions, and other business transfers and employment-related purposes; to comply with law or other legal obligations; to protect and defend Our rights or property; to prevent or investigate possible wrongdoing in connection with our products or services; to protect the personal safety of users of Our products and services; to protect against legal liability |
Sex, sex life, or sexual orientation | Directly from you; analytics tools; our corporate affiliates; publicly available databases; and other third-party sources | To contact or identify You; to provide, maintain, support, improve, or monitor and analyze the use of Our products and services; to manage your account; for the performance of a contract with You; to manage, process, or attend to Your requests; to provide You with news, offers, or information; for corporate business needs such as mergers, acquisitions, and other business transfers and employment-related purposes; to comply with law or other legal obligations; to protect and defend Our rights or property; to prevent or investigate possible wrongdoing in connection with our products or services; to protect the personal safety of users of Our products and services; to protect against legal liability |
Inferences drawn from any of the above information to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes | Directly from you; analytics tools; our corporate affiliates; publicly available databases; and other third-party sources | To contact or identify You; to provide, maintain, support, improve, or monitor and analyze the use of Our products and services; to manage your account; for the performance of a contract with You; to manage, process, or attend to Your requests; to provide You with news, offers, or information; for corporate business needs such as mergers, acquisitions, and other business transfers and employment-related purposes; to comply with law or other legal obligations; to protect and defend Our rights or property; to prevent or investigate possible wrongdoing in connection with our products or services; to protect the personal safety of users of Our products and services; to protect against legal liability |
As noted elsewhere in this Privacy Notice, we have not sold or shared Your Personal Information in the preceding 12 months.
Categories of Personal Information Collected and Disclosed for a Business Purpose in the Preceding 12 Months | Categories of Third Parties to Whom Personal Information is Disclosed | Business or Commercial Purpose for Disclosing the Personal Information |
Identifiers such as a real name, alias, signature, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, telephone number, account name, social security number, driver’s license number, passport number, state identification card number, or other similar identifiers | Our service providers; Parties involved in mergers, acquisitions, and other business transfers; Our affiliates; Our business partners; Law enforcement; Parties involved in the compliance, protection, and enforcement of legal rights and obligations, property, and safety | To contact or identify You; to provide, maintain, support, improve, or monitor and analyze the use of Our products and services; to manage your account; for the performance of a contract with You; to manage, process, or attend to Your requests; to provide You with news, offers, or information; for other corporate business needs such as mergers, acquisitions, and other business transfers and employment-related purposes; to offer You products, services, and promotions; when required by law or in response to valid requests by public authorities; to comply with legal obligations; to protect and defend Our rights or property; to prevent or investigate possible wrongdoing in connection with our products or services; to protect the personal safety of users of Our products and services; to protect against legal liability |
Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies | Our service providers; Parties involved in mergers, acquisitions, and other business transfers; Our affiliates; Our business partners; Law enforcement; Parties involved in the compliance, protection, and enforcement of legal rights and obligations, property, and safety | To provide, maintain, support, improve, or monitor and analyze the use of Our products and services; to manage your account; for the performance of a contract with You; to manage, process, or attend to Your requests; to provide You with news, offers, or information; to offer You products, services, and promotions; for other corporate business needs such as mergers, acquisitions, and other business transfers; to offer You products, services, and promotions; when required by law or in response to valid requests by public authorities; to comply with legal obligations; to protect and defend Our rights or property; to prevent or investigate possible wrongdoing in connection with our products or services; to protect the personal safety of users of Our products and services; to protect against legal liability |
Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website application, or advertisement | Our service providers; Parties involved in mergers, acquisitions, and other business transfers; Our affiliates; Our business partners; Law enforcement; Parties involved in the compliance, protection, and enforcement of legal rights and obligations, property, and safety | To contact or identify You; to provide, maintain, support, improve, or monitor and analyze the use of Our products and services; to manage your account; for the performance of a contract with You; to manage, process, or attend to Your requests; for other corporate business needs such as mergers, acquisitions, and other business transfers; to provide You with news, offers, or information; to offer You products, services, and promotions; when required by law or in response to valid requests by public authorities; to comply with legal obligations; to protect and defend Our rights or property; to prevent or investigate possible wrongdoing in connection with our products or services; to protect the personal safety of users of Our products and services; to protect against legal liability |
Geolocation data | Our service providers; Parties involved in mergers, acquisitions, and other business transfers; Our affiliates; Our business partners; Law enforcement; Parties involved in the compliance, protection, and enforcement of legal rights and obligations, property, and safety | To contact or identify You; to provide, maintain, support, improve, or monitor and analyze the use of Our products and services; to manage your account; for the performance of a contract with You; to manage, process, or attend to Your requests; to provide You with news, offers, or information; for other corporate business needs such as mergers, acquisitions, and other business transfers; to offer You products, services, and promotions; when required by law or in response to valid requests by public authorities; to comply with legal obligations; to protect and defend Our rights or property; to prevent or investigate possible wrongdoing in connection with our products or services; to protect the personal safety of users of Our products and services; to protect against legal liability |
Contents of mail, email, and text messages | Our service providers; Parties involved in mergers, acquisitions, and other business transfers; Our affiliates; Our business partners; Law enforcement; Parties involved in the compliance, protection, and enforcement of legal rights and obligations, property, and safety | To contact or identify You; to provide, maintain, support, improve, or monitor and analyze the use of Our products and services; to manage your account; for the performance of a contract with You; to manage, process, or attend to Your requests; to provide You with news, offers, or information; for other corporate business needs such as mergers, acquisitions, and other business transfers and employment-related purposes; to offer You products, services, and promotions; when required by law or in response to valid requests by public authorities; to comply with legal obligations; to protect and defend Our rights or property; to prevent or investigate possible wrongdoing in connection with our products or services; to protect the personal safety of users of Our products and services; to protect against legal liability |
Audio, electronic, visual, thermal, olfactory, or similar information | Our service providers; Parties involved in mergers, acquisitions, and other business transfers; Our affiliates; Our business partners; Law enforcement; Parties involved in the compliance, protection, and enforcement of legal rights and obligations, property, and safety | To contact or identify You; to provide, maintain, support, improve, or monitor and analyze the use of Our products and services; to manage your account; for the performance of a contract with You; to manage, process, or attend to Your requests; to provide You with news, offers, or information; for other corporate business needs such as mergers, acquisitions, and other business transfers and employment-related purposes; to offer You products, services, and promotions; when required by law or in response to valid requests by public authorities; to comply with legal obligations; to protect and defend Our rights or property; to prevent or investigate possible wrongdoing in connection with our products or services; to protect the personal safety of users of Our products and services; to protect against legal liability |
Professional or employment-related information | Our service providers; Parties involved in mergers, acquisitions, and other business transfers; Our affiliates; Our business partners; Law enforcement; Parties involved in the compliance, protection, and enforcement of legal rights and obligations, property, and safety | To contact or identify You; to provide, maintain, support, improve, or monitor and analyze the use of Our products and services; to manage your account; for the performance of a contract with You; to manage, process, or attend to Your requests; to provide You with news, offers, or information; for other corporate business needs such as mergers, acquisitions, and other business transfers and employment-related purposes; to offer You products, services, and promotions; when required by law or in response to valid requests by public authorities; to comply with legal obligations; to protect and defend Our rights or property; to prevent or investigate possible wrongdoing in connection with our products or services; to protect the personal safety of users of Our products and services; to protect against legal liability |
Education information, defined as information that is not publicly available personally identifiable information as defined in the Federal Family Educational Rights and Privacy Act | Our service providers; Parties involved in mergers, acquisitions, and other business transfers; Our affiliates; Our business partners; Law enforcement; Parties involved in the compliance, protection, and enforcement of legal rights and obligations, property, and safety | To contact or identify You; to provide, maintain, support, improve, or monitor and analyze the use of Our products and services; to manage your account; for the performance of a contract with You; to manage, process, or attend to Your requests; to provide You with news, offers, or information; for other corporate business needs such as mergers, acquisitions, and other business transfers and employment-related purposes; to offer You products, services, and promotions; when required by law or in response to valid requests by public authorities; to comply with legal obligations; to protect and defend Our rights or property; to prevent or investigate possible wrongdoing in connection with our products or services; to protect the personal safety of users of Our products and services; to protect against legal liability |
Insurance policy number, account log-in, financial account, debit card, or credit card number, or any other financial information | Our service providers; Parties involved in mergers, acquisitions, and other business transfers; Our affiliates; Our business partners; Law enforcement; Parties involved in the compliance, protection, and enforcement of legal rights and obligations, property, and safety | To contact or identify You; to provide, maintain, support, improve, or monitor and analyze the use of Our products and services; to manage your account; for the performance of a contract with You; to manage, process, or attend to Your requests; to provide You with news, offers, or information; for other corporate business needs such as mergers, acquisitions, and other business transfers and employment-related purposes; to offer You products, services, and promotions; when required by law or in response to valid requests by public authorities; to comply with legal obligations; to protect and defend Our rights or property; to prevent or investigate possible wrongdoing in connection with our products or services; to protect the personal safety of users of Our products and services; to protect against legal liability |
Characteristics of protected classifications under California or federal law, such as age or marital status | Our service providers; Parties involved in mergers, acquisitions, and other business transfers; Our affiliates; Our business partners; Law enforcement; Parties involved in the compliance, protection, and enforcement of legal rights and obligations, property, and safety | To contact or identify You; to provide, maintain, support, improve, or monitor and analyze the use of Our products and services; to manage your account; for the performance of a contract with You; to manage, process, or attend to Your requests; to provide You with news, offers, or information; for other corporate business needs such as mergers, acquisitions, and other business transfers and employment-related purposes; to offer You products, services, and promotions; when required by law or in response to valid requests by public authorities; to comply with legal obligations; to protect and defend Our rights or property; to prevent or investigate possible wrongdoing in connection with our products or services; to protect the personal safety of users of Our products and services; to protect against legal liability |
Racial or ethnic origin, religious or philosophical beliefs, or union membership | Our service providers; Parties involved in mergers, acquisitions, and other business transfers; Our affiliates; Our business partners; Law enforcement; Parties involved in the compliance, protection, and enforcement of legal rights and obligations, property, and safety | To contact or identify You; to provide, maintain, support, improve, or monitor and analyze the use of Our products and services; to manage your account; for the performance of a contract with You; to manage, process, or attend to Your requests; to provide You with news, offers, or information; for other corporate business needs such as mergers, acquisitions, and other business transfers and employment-related purposes; to offer You products, services, and promotions; when required by law or in response to valid requests by public authorities; to comply with legal obligations; to protect and defend Our rights or property; to prevent or investigate possible wrongdoing in connection with our products or services; to protect the personal safety of users of Our products and services; to protect against legal liability |
Genetic data | N/A | N/A |
Biometric information | N/A | N/A |
Health or medical information, health insurance information, or physical characteristics or description | Our service providers; Parties involved in mergers, acquisitions, and other business transfers; Our affiliates; Our business partners; Law enforcement; Parties involved in the compliance, protection, and enforcement of legal rights and obligations, property, and safety | To contact or identify You; to provide, maintain, support, improve, or monitor and analyze the use of Our products and services; to manage your account; for the performance of a contract with You; to manage, process, or attend to Your requests; to provide You with news, offers, or information; for other corporate business needs such as mergers, acquisitions, and other business transfers and employment-related purposes; to offer You products, services, and promotions; when required by law or in response to valid requests by public authorities; to comply with legal obligations; to protect and defend Our rights or property; to prevent or investigate possible wrongdoing in connection with our products or services; to protect the personal safety of users of Our products and services; to protect against legal liability |
Sex, sex life, or sexual orientation | Our service providers; Parties involved in mergers, acquisitions, and other business transfers; Our affiliates; Our business partners; Law enforcement; Parties involved in the compliance, protection, and enforcement of legal rights and obligations, property, and safety | To contact or identify You; to provide, maintain, support, improve, or monitor and analyze the use of Our products and services; to manage your account; for the performance of a contract with You; to manage, process, or attend to Your requests; to provide You with news, offers, or information; for other corporate business needs such as mergers, acquisitions, and other business transfers and employment-related purposes; to offer You products, services, and promotions; when required by law or in response to valid requests by public authorities; to comply with legal obligations; to protect and defend Our rights or property; to prevent or investigate possible wrongdoing in connection with our products or services; to protect the personal safety of users of Our products and services; to protect against legal liability |
Inferences drawn from any of the above information to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes | Our service providers; Parties involved in mergers, acquisitions, and other business transfers; Our affiliates; Our business partners; Law enforcement; Parties involved in the compliance, protection, and enforcement of legal rights and obligations, property, and safety | To contact or identify You; to provide, maintain, support, improve, or monitor and analyze the use of Our products and services; to manage your account; for the performance of a contract with You; to manage, process, or attend to Your requests; to provide You with news, offers, or information; for other corporate business needs such as mergers, acquisitions, and other business transfers and employment-related purposes; to offer You products, services, and promotions; when required by law or in response to valid requests by public authorities; to comply with legal obligations; to protect and defend Our rights or property; to prevent or investigate possible wrongdoing in connection with our products or services; to protect the personal safety of users of Our products and services; to protect against legal liability |
HOW DO WE PROTECT YOUR INFORMATION?
We use physical, technical, and procedural safeguards that are designed to comply with applicable legal standards and accepted commercial practices to secure your Personal Information from unauthorized access and use, alteration, and destruction. When you are submitting or transferring Personal Information via this site, it is protected by Transport Layer Security (TLS) technology. No method of transmission over the Internet or electronic storage is 100% secure. We are not responsible for failures, distortions, delays, or other problems resulting from equipment configuration, connection, signal power, hardware, software, or any equipment used to access the Internet.
We will retain your Personal Information only for as long as is necessary or appropriate for the purposes set out in this Privacy Notice. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your Personal Information to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our products and services or we are legally obligated to retain this data for longer time periods.
DO WE USE “COOKIES”?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. Cookies may be used only for a particular session, or they may be persistent. For instance, we use cookies to help us understand your preferences based on previous or current site activity, which we use to seek to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction, which we may use to offer better site experiences and tools in the future, to enable you to use certain features of our websites, application, or other products or services, to enable functionality, to allow us to track traffic information or improve or respond to service issues.
You can modify your cookie settings to modify or turn off all or certain types of cookies by adjusting your browser settings. In addition, you may be able to use your browser settings to have your computer warn you each time a cookie is being sent, to delete cookies, or to turn off all cookies. Please note, however, that if you delete or turn off cookies, you may not have access to some of the product, service, or site features that make your experience smoother, you may not be able to store your preferences, and some of our services may not function properly.
OPTING OUT
You may choose to disable pop-ups and/or refuse cookies in your browser. However, this may result in some features or services of our website not functioning properly.
U.S. STATE PRIVACY LAWS
Some U.S. states, such as California and Colorado, require us to inform their residents about additional privacy practices and rights. This section describes additional practices and explains additional U.S. state rights.
Under this Privacy Notice, and by law, if you are a resident of these particular U.S. states, you have the following consumer rights:
The right to access / the right to request. You may request and obtain from us information regarding the following, with respect to our selling or sharing of your Personal Information (as those terms are defined by the U.S. state privacy law that applies to you):
The categories of Personal Information we collect about you
The categories of Personal Information we sold or shared about you and the categories of third parties to whom the Personal Information was sold or shared, by category or categories of Personal Information for each category of third parties to whom the Personal Information was sold or shared
The categories of Personal Information we disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose
The right to say no to certain uses of Personal Information. You also have the right to ask us:
Not to sell or share your Personal Information to third parties. You can submit such a request to us at the contact numbers or addresses noted below.
Not to process your Personal Information for targeted advertising purposes or for decisions that produce legal or similarly significant effects concerning you (except as otherwise required or permitted by law). You can exercise these consumer rights by using the process described below.
The right to know about your Personal Information. You have the right to request and obtain from us information regarding the following:
The categories of Personal Information we have collected about you
The categories of sources from which the Personal Information was collected
The business or commercial purpose for collecting, sharing, or selling the Personal Information
Categories of third parties to whom we disclose Your Personal Information
The specific pieces of Personal Information we have collected about you. We will provide your Personal Information in a portable and, to the extent technically feasible, readily usable format.
The right to correct. You have the right to request of us, if we maintain inaccurate Personal Information about you, to correct that inaccurate Personal Information.
The right to delete Personal Information. You also have the right to request the deletion of your Personal Information that we have collected from you, subject to certain exceptions.
The right not to be discriminated against. You have the right not to be discriminated against for exercising any of your consumer rights, including by:
Denying goods or services to you
Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
Providing a different level or quality of goods or services to you
Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services
Retaliating against an employee, applicant for employment, or independent contractor for exercising their consumer rights.
We do not use or disclose your sensitive personal information (as defined in the U.S. state privacy law that applies to you) for purposes requiring us to offer you a right to limit the use.
In order to exercise any of your consumer rights, and if you are a resident of California or one of the particular U.S. states described earlier, you can submit a verifiable consumer request to us by email at privacy@trendhealthpartners.com (please use “U.S. State Privacy Rights” in the subject line) or call us toll-free at (888) 272-4224. We will undertake to disclose and deliver the required information free of charge within 45 days of receiving your verifiable request that provides sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information and that describes your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.
If you use an authorized agent to submit your request, we may require the agent to provide proof that you gave the agent signed permission to submit the request. We may also require you to verify your identity with us and to confirm with us that you provided the agent permission to submit the request. Alternatively, if you have provided the agent with power of attorney pursuant to applicable U.S. state law, the foregoing requirements in this paragraph will not apply. You may appeal any response we provide to your request to exercise your consumer rights by submitting a verifiable consumer request to us by email at privacy@trendhealthpartners.com (please use “Appeal of U.S. State Privacy Rights Request” in the subject line) or call us toll-free at (888) 272-4224. After we receive and verify the request (which we will do as described above with respect to the original request), We will escalate your appeal within our organization and respond to it.
CHILDRENS PRIVACY
Our products and services do not address anyone under the age of 13. We do not knowingly collect Personal Information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from anyone under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers. We also may limit how we collect, use, and store some of the personal information of users between 13 and 18 years old. In some cases, this means we will be unable to provide certain functionality of our products or services to these users. If we need to rely on consent as a legal basis for processing your information and applicable law requires consent from a parent, we may require your parent’s consent before we collect and use that information.
LINKS TO OTHER WEBSITES
Our products, services, or websites may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy notice and privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or notices, or practices of any third-party sites, products, or services.
CHANGES TO THIS PRIVACY NOTICE
We may update our Privacy Notice from time to time. We may notify you of any changes by posting the new Privacy Notice on this page, or we may let you know via email, your next log-in to one of our applications or technology tools, or a prominent notice on our website (or product or service). However, you are advised to review this Privacy Notice periodically for any changes. Changes to this Privacy Notice are effective when they are posted on this page.
CONTACT US
For any questions regarding this privacy notice please contact us using the information below:
E-Mail: | |
Toll-Free: | U.S.:+1 (443) 689-2700 |
U.S. Mail: | 20 Wight Avenue, Suite 150 |
Website |