In most cases, your CAVO® Case Library has been pre-populated with documents. However, there may be times when you need to add documents manually.

CAVO® accepts the following filetypes:

There are two ways to upload a document. First, click either of the upload buttons in the Library section. Then select the file(s) from your computer that you wish to upload. CAVO® allows you to upload multiple files at once.

You can also drag and drop files directly into the Library. 

Note: Do not navigate away from the Case while the file is uploading, as that will cancel the upload. Once the upload is complete, and you see the file is in the processing stage, you're safe to leave.

The processing stage converts each image (page) in the document into actionable text.

You can also add documents to the Library through CAVO® Connect or through SFTP.